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"The team's support has been exceptional. They helped us streamline our business processes and improve our customer experience."
Chioma Okafor
Director of Operations - Savvy ShopprPromptroo is a customer experience (CX) platform designed for small and medium-sized businesses (SMBs) in emerging markets. It integrates feedback collection, AI-driven analytics, and omni-channel engagement tools to help businesses improve customer satisfaction, loyalty, and growth.
Promptroo is for SMBs in industries like retail, e-commerce, financial services, healthcare, and telecommunications, as well as organizations looking to optimize customer engagement and decision-making.
Promptroo represents our mission to provide prompt insights and solutions that enable businesses to respond quickly to customer needs. The suffix roo signifies growth and adaptability, highlighting our focus on supporting businesses as they evolve.
Promptroo is owned and developed by Pronalytics, an Irish-based company specializing in AI-driven customer experience solutions for emerging markets.
Promptroo provides integrated customer feedback collection via email, SMS, and web; AI-driven analytics with predictive insights through Promptroo AI Insights™; omni-channel engagement tools to streamline communication; seamless CRM integration for enhanced customer relationship management; and scalable, customizable solutions tailored to business needs.
Promptroo AI Insights™ uses artificial intelligence to analyze customer behavior and sentiment, delivering actionable insights that enable smarter decisions and personalized engagement strategies.